Last updated: October 15, 2026

Privacy Policy

Ruiguoya respects and protects the privacy of every visitor and client. This policy explains what information we collect when you visit our website, request a consultation or purchase services, how we use and protect that information, and the rights you have. If you have any questions, please contact us using the details at the end of this page.

Back to home
01

Information we collect

We collect information only to the extent necessary. This mainly includes: contact details you provide voluntarily (such as name, email, WeChat ID, company name and inquiry content); business requirements you submit via forms, email or live chat; and anonymous usage data (such as pages visited, traffic source, device and browser type, and approximate region) used to improve the website experience. We do not collect sensitive personal information unrelated to the services we provide.

02

How we use information

We use the information collected to: respond to your inquiries and deliver the services you request; send project progress, quotes and necessary business notices; analyze and optimize website content and performance; and, where you have consented, send product- and case-study-related information. We will not use your information for purposes not described in this policy, nor will we sell your personal information.

04

Sharing and third parties

We do not sell your personal information. We share necessary information only in the following cases: with partners required to provide our services (such as cloud providers, payment institutions and SMS gateways); when required by law or requested by a regulatory authority; and in other cases where you have explicitly consented. Third parties we work with must comply with corresponding confidentiality and data-security obligations.

05

Data storage and security

We adopt reasonable physical, administrative and technical measures to protect your information, including transmission encryption, access control and periodic security assessments. Information you submit through forms is stored on protected servers and accessible only to authorized personnel. Although we continuously improve our safeguards, the internet cannot be guaranteed 100% secure.

06

Your rights

Under applicable laws and regulations, you have the right to access, correct or delete your personal information we hold, to restrict or object to certain processing, and to withdraw consent after having given it. To exercise these rights, please contact us using the details at the end of this page, and we will respond within a reasonable period.

07

Contact us

If you have any questions or comments about this Privacy Policy, or wish to exercise your rights, please contact us through the following channels:

We will reply as soon as possible after receiving your request, usually within 15 business days.

08

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our business or regulations. For material changes, we will publish the updated version in a prominent place on the website and update the “Last updated” date at the top of this page. We recommend checking this page periodically to stay informed about how we protect your information.